Shipping & Returns

Shipping Information

• We offer free shipping on all U.S. orders
• Orders typically ship within 1–3 business days.
• Once shipped, you will receive a tracking number by email.

 

Returns

• Returns are accepted within 14 days of delivery.
• Items must be unused, unopened, and in original packaging.
• Due to the nature of skincare, opened or used products cannot be returned.
• If your item arrived damaged or defective, please contact us at silvieskincare@gmail.com within 7 days of delivery for a replacement or refund.
• Customers are responsible for return shipping costs unless the product is defective.